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  • Do you Data Dump? 30th Nov 11

    Many of us communicate via 'data dump', we blind the audience with details...


  • Too much of a good thing? 21st Oct 11

    I’m all for a strong key message, but Ed Miliband, the UK’s answer to Tony Abbott, proves that being a “message bully” doesn’t make you safe, it makes you a laughing stock.


  • Don’t shoot the messenger 19th Oct 11

    Loose lips in a leaked internal memo show the power of a colourful quote. 


  • The Most Man in Australia 18th Oct 11

    First, last, biggest, richest, oldest: the best media communicators use superlatives – words that end in “st”.


  • Worst apology - Qantas 17th Oct 11

    The Qantas media team look stretched to breaking point this week judging by the way they handled their latest issue - an unaccompanied 11 year old unattended at Hobart airport


  • Training Tony Abbott 11th Oct 11

    Tony Abbott’s infamous 28 seconds of silence sparked a media furore and hurt his credibility. MD Geoffrey Stackhouse speaks to Business Spectator about how to handle sticky moments in the media.


  • Lessons from Orica 13th Sep 11

    "Orica is on dangerous ground from a reputation perspective."

    Welcome to the world of crisis communications - MD Geoffrey Stackhouse is interviewed by BEN Business


  • Word Up, Save Face 21st Apr 11

    Reputation is a valuable asset. Risk management tools are now essential in a director's kitbag. 


  • Engaging Media in a Crisis 21st Apr 11

    When a crisis strikes the media will be reporting it. Your challenge is to show you are the best source of information.


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