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Do you Data Dump? 30th Nov 11
Many of us communicate via 'data dump', we blind the audience with details...
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Too much of a good thing? 21st Oct 11
I’m all for a strong key message, but Ed Miliband, the UK’s answer to Tony Abbott, proves that being a “message bully” doesn’t make you safe, it makes you a laughing stock.
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Don’t shoot the messenger 19th Oct 11
Loose lips in a leaked internal memo show the power of a colourful quote.
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The Most Man in Australia 18th Oct 11
First, last, biggest, richest, oldest: the best media communicators use superlatives – words that end in “st”.
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Worst apology - Qantas 17th Oct 11
The Qantas media team look stretched to breaking point this week judging by the way they handled their latest issue - an unaccompanied 11 year old unattended at Hobart airport
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Training Tony Abbott 11th Oct 11
Tony Abbott’s infamous 28 seconds of silence sparked a media furore and hurt his credibility. MD Geoffrey Stackhouse speaks to Business Spectator about how to handle sticky moments in the media.
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Lessons from Orica 13th Sep 11
"Orica is on dangerous ground from a reputation perspective."
Welcome to the world of crisis communications - MD Geoffrey Stackhouse is interviewed by BEN Business
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Word Up, Save Face 21st Apr 11
Reputation is a valuable asset. Risk management tools are now essential in a director's kitbag.
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Engaging Media in a Crisis 21st Apr 11
When a crisis strikes the media will be reporting it. Your challenge is to show you are the best source of information.
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