Your Crisis and the Media
Successful communication in a crisis doesn’t happen by accident, it’s the result of careful planning and preparation. This practical workshop will walk you through the essential steps in managing the media in a crisis.
While every crisis in unique, the common factor is the media's response. We demystify the media by showing you what to expect from the media as your crisis unfolds. The course is tailored to your specific needs but covers practical tools and techniques to prepare for - and survive - a crisis.
You will learn:
- The phases of a crisis
- What to say and do at each phase of your crisis
- Essential crisis spokesperson techniques
- Tactics and techniques for handling hostile questions
- Maintaining integrity in the firing line and dealing with the unexpected
This highly practical, scenario based training is tailored to meet your specific needs. We will develop and exercise your crisis team, probe your crisis preparedness and provide the practical tools and techniques you need to survive your crisis media interviews.
Your Crisis and the Media can be delivered as advanced training for those with prior media experience and training. For those new to the media role, we recommend including the first principles of media spokesperson training in the workshop.
Contact us for a quote and further information for all your media training, crisis training and communication training needs.