Geoffrey Stackhouse, Managing Director, Clarity Solutions
Because social media is changing at warp speed, it’s often hard to get a handle on best practice. But this piece from Swedish supermarket Co-Op has nailed it. For today anyway. It’s a real game changer and one of the cleverest and most strategic pieces of reputation management I’ve seen for a while. The holy grail of PR is when your target audience endorse your brand in their networks – something that traditional advertising has always struggled with. So when the final frame reveals it's an ad, that blew me away. It looks and feels like a ‘real’ news story. And it is. There are no spurious claims or obvious brand shots, just a strong news angle expressed with simple but solid evidence. As a social media piece its irresistibly shareable - short, positive, and informative with a massive punch. It also hits the Zeitgeist. If it was old media we’d say it had the key news values of Currency, Timeliness and Impact and give it a spot in the early general news. As the world abandons text based mass media in favour of video based narrow casting, how can you keep relevant? Hone your broadcast skills: Simplify your insights and speak in soundbites. Make it visual: Don’t talk about benefits – show them. Create graphs, case studies and tell stories. It’s all about your insight: Invest in a solid argument. Know your audience and hit their hot buttons.
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